Send-In Policy. (NEW) Each item you send in MUST have a post-it-note with your name and address clearly written on the back.
Please read carefully and entirely. You must print, sign and include this form with each item to have it signed. Example: 10 items requires 10 signed forms.
Customer agrees to the following:
1) For this private signing, we are taking almost all items: Photos, lobby cards, posters, trading cards, comics, small books, and other flat paper items. Sorry, no toys, large books, statues, etc for this signing. If unsure, please inquire first.
2) Pack carefully and securely. If it's valuable, pack it well. We try to re-use your packaging when possible (unless it looks damaged,etc), so pack it accordingly! It is recommended that you also purchase insurance and tracking for your own peace of mind. We are not responsible forany damage or loss done during shipping to us, or back to you. We will insureall domestic packages leaving Official Pix for the amount of your purchase. If your item requires additional insurance, please indicate that on your item, andwe can invoice you for it. We use USPS for all shipments as we have an outstanding record with their service for items arriving safely. A note to international customers, your country, and/or customs office may open, inspect, and/or charge you import taxes on your incoming package. Handling and damagemay result outside of our control. Please plan accordingly. Tracking is only available on packages while moving through the USA. Once outside, packages are no longer able to be tracked. Again, we are not responsible for any lost or damaged shipments.
3) A note on personal items. Please label the back of all items with your personal information. While we will do our best to accommodate specific ink color, we are not responsible for the wrong color/pen requested being used. We will handle all items very carefully. However, it is possible that while handling and signing, the actor may have a mishap with their pen,and/or some other damage could occur to your item. Again, we will handle youritems with the greatest of care and as if they were our own, but we will not be responsible for any damage to your item during shipping, handling, celebrity orpen mishaps, misspelled names, and/or signing. Additionally, if you choose to pack your send-in item in packaging larger or heavier than is normal for an item of that size, we may invoice you for additional shipping charges.
4) We reserve the right to refuse any item for any reason. This is in place for us to refuse any objectionable items, or other items notcovered in this signing. If in doubt, ask. If you send a non-approved item, it will be returned, and only the signing fee will be refunded. Return shipping will not be refunded.
By submitting your order and signing below, you agree to the terms above and that any and all items sent to us are subject tothe above guidelines. Failure to include this agreement with your personal item will result in it being returned to you and only the signing fee will be refunded. Return shipping will not be refunded.
Please print your name and shipping address, your contact info (phone & email) and a brief, but detailed description of your item below.
Detailed item description (one page per item)___________________________________________________
Signature___________________________ Date_________ PayPal Transaction #(if available)____________
Your signature, date, and PayPal transaction number that shows you paid.
Items must arrive by 9/28/2013.
Ship items to:
Attn: Chris Wyman (Concierge)
450 Knights Run Ave
Tampa, FL 33602